FAQ
Orders, shipping, warranty & support
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Frequently asked questions
Can't find what you're looking for? Email support@safepointkiosk.com and we'll get back to you.
Orders & Shipping
How do I place an order?
Browse the shop or request a custom quote, and our team will follow up from support@safepointkiosk.com with availability, shipping, and payment options.
Do you ship outside the continental US?
We ship throughout the continental US. If you're outside that area, contact us and we'll see what we can arrange.
How long does shipping take?
Lead times vary by cabinet configuration and current order volume — contact us for a current estimate before you order.
Payment & Pricing
What payment methods do you accept?
Visa, Mastercard, American Express, Skrill, Apple Pay, TierLock, and bank transfer.
Do you offer financing?
Yes — financing is available through our lending partner, Advantage+. See the Financing page for details.
Are prices the same across the site?
Yes — pricing is kept consistent everywhere a product appears. If you spot a mismatch, let us know.
Warranty & Support
What warranty comes standard?
Standard hardware warranty terms are listed on each product's specifications table. An Extended Warranty add-on is also available at checkout.
Who do I contact for technical support?
Reach our support team at support@safepointkiosk.com or (305) 697-3722.
Still have questions?
Our team is happy to help before or after you order.